Service Center

Service Desk:

Our support service is organized around a Service Desk. This is a specific department that, following ITIL recommendations, centralizes all the communications with registered users of the application.

Our high qualified team, following of the best practices recommended by ITIL and the use of ProactivaNET ServiceDesk as a tool, guarantee a high service level for our customers.

Customers support:

In addition to direct attention by our specialized staff through support e-mail account and 902 phone line, Upgrades and patches for our products are available for our customers through the support section.

It is neccesary to have a valid customer password in order to access the support site.

Acces to the support site