Managment products for IT Services

The modular structure of ProactivaNET® allows you to combine the necessary tools for the specifics needs of your assets. There are two products availables:

Audit and Inventory ProactivaNET®

• It utomatically audits and takes inventory of all your IT assets (Windows, Mac or Linux), and also the network infrastructure like Routes, Switches, IP printers, IP phones, etc.
• It manages all your software licenses and installations.
• It automatically notifies relevant changes produced in any of your assets.
• It applies patches, applications, new configurations, etc.

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Service Desk ProactivaNET®

• It eases the management of incidents from their initial recording until closure using international standards of good practice, like ITIL®, and sharing the most relevant information with ProactivaNET® Inventory.
• It register the most relevant information of all the incidents.
• It incorporates the best practices on the market systematically.
• It reuses all the knowledge through its Knowledge Base.

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